General Terms and Conditions
1. Products
All products offered by Khiri Studio are handcrafted or carefully produced items. Due to the handmade nature of our products, slight variations in color, texture, or dimensions may occur. These variations are not considered defects.
Product descriptions and images are provided for illustrative purposes and may differ slightly from the final product.
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2. Ordering Process
By placing an order through our website, you confirm that:
You are legally capable of entering into a contract
The information you provide is accurate and complete
An order is considered accepted once you receive an order confirmation email.
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3. Prices and Payment
All prices displayed on the website are listed in [currency] and do not include any applicable customs duties, import taxes, or fees imposed by the destination country.
Payment is processed securely through third-party payment providers. We do not store or have access to your payment details.
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4. Shipping and Delivery
Shipping times are estimates and may vary depending on destination, customs procedures, or external factors beyond our control.
Khiri Studio is not responsible for delays caused by postal services, customs authorities, or force majeure events.
Any customs duties, import taxes, or additional fees are the responsibility of the customer.
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5. Right of Withdrawal (EU Customers)
If you are a consumer within the European Union, you have the right to withdraw from the contract within 14 days without providing a reason, in accordance with EU consumer protection laws.
To exercise your right of withdrawal, please contact us at [email protected].
Exceptions:
The right of withdrawal does not apply to:
Custom-made or personalized products
Products made to order according to customer specifications
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6. Returns and Refunds
Returned items must be unused and in their original condition.
Refunds will be issued after the returned item has been received and inspected. Shipping costs are non-refundable unless the return is due to an error on our part.
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7. Liability
Khiri Studio is not liable for damages resulting from improper use of products.
Our liability is limited to intent and gross negligence, as permitted by applicable law.
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8. Intellectual Property
All content on this website, including text, images, designs, and product concepts, is the intellectual property of Khiri Studio. Any use without prior written permission is prohibited.
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9. External Links
This website may contain links to external websites. We have no control over the content of these websites and assume no responsibility for them.
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10. Governing Law
These Terms are governed by the laws of Romania, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
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11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page.
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12. Contact
For questions regarding these Terms, please contact:
📧 [email protected]